Troubleshooting Guide

Find solutions to common Fujiyama appliance problems with our troubleshooting guide. Learn how to fix issues with cooktops, dishwashers before booking a service call and avoid unnecessary charges.

This troubleshooting guide helps you quickly diagnose and resolve common problems with Fujiyama kitchen appliances. Before booking a service call, try these simple steps to restore normal operation and keep your appliance running efficiently.

Gas Cooktop Burner Will Not Ignite

– Make sure the cooktop is securely connected to the gas supply.
– Check that burner caps are aligned and seated correctly.
– Clean the igniter and burner area to remove grease or food debris.
– If the issue persists, a qualified technician may be required.

Electric Cooktop Not Heating

– Verify the cooktop is receiving power by checking its power point connection.
– Ensure the child lock or safety mode is turned off.
– If all zones fail to heat, contact an authorized service technician.

Rangehood Has Low Suction

– Clean and reinstall the filters to restore airflow.
– Check the ducting system for blockages or restrictions.
– Confirm the fan speed is set to the correct level for effective ventilation.

Dishwasher Is Not Cleaning Properly

– Load dishes correctly and avoid blocking the spray arms.
– Ensure dishwasher detergent and rinse aid levels are adequate.
– Clean the filter and spray arms to improve water flow.

Dishwasher Leaking

– Inspect the door seal for dirt or obstructions.
– Make sure the dishwasher is level and not overfilled.
– If leaking continues, discontinue use and contact support.

Appliance Displays Error Code

– Refer to the user manual for specific error code meanings.
– If the error does not resolve, contact customer service.

When to Contact a Technician

Stop using the appliance immediately if you notice smoke, sparks, unusual smells, fluid ,leaks or repeated tripping of power. These issues require licensed service support.

Contact Us

Contact us at the channels of communication below for a faster response:

● Email: support@fujiappliances.com
● Phone: 02 8540 8752